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Welcome to DineNGo
In one minute: DineNGo is an all-in-one restaurant operating system that runs your menu, takes orders from a self-order kiosk, table device, QR scan, or cashier register, sends tickets to a kitchen display, accepts card...
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DineNGo: Quick Start Guide
This guide walks a new merchant from "I just heard about DineNGo" to a live, ordering-and-printing restaurant in under an hour. It mirrors the original product flow: everything starts with Clover....
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Admin Setup
What you will learn: how to finish setting up the merchant account so the rest of the system has the data it needs — business info, branding, and the device list.
Business info
From the sidebar, open ...
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Inventory and Menu
What you will learn: how to build your menu in DineNGo — categories, items, modifiers, photos, and the AI menu builder.
Mental model
DineNGo organizes a menu in three layers:
C...
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Kiosk
What you will learn: how to set up a DineNGo self-order kiosk, control how it looks, and decide which payment options it offers.
What the kiosk is
The DineNGo kiosk is an Android tablet that replaces the counter line...
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Kitchen Display System (KDS)
What you will learn: how to set up a DineNGo kitchen display, switch between light and dark themes, and route tickets to specific stations.
What the KDS is
The KDS is an Android tablet (or any ...
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Table Device
What you will learn: how to deploy DineNGo at the table — either as a permanent device sitting on the table or as a QR code printed on the table tent.
When to use the table device
Full-serv...
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Cashier Register
What you will learn: how to run a front-counter POS shift on DineNGo — open a ticket, add items, pick a tender, close it out.
What the cashier register is
The cashier register is the staff-facing poi...
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Clover Integration
What you will learn: how to connect a Clover device to DineNGo so the kiosk, table device, and cashier register can accept card and Apple Pay.
What you need
A Clover Mini, Flex, or Station device w...
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Cash, Card, and the Tender Flow
What you will learn: every tender option DineNGo supports, how splits work, how change is calculated, and how refunds happen.
Tenders supported
Tender
Availabl...
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QR Payment (Scan-to-Pay)
What you will learn: how QR payment works on the kiosk and the table device, and when to use it.
When QR pay makes sense
The guest does not want to hand a card to a kiosk or pull out cash....
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Orders and the KDS Flow
What you will learn: how an order moves through DineNGo from the moment a guest taps Pay to the moment a cook bumps the ticket — and what the admin sees at each step.
Order lifecycle ...
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Staff and Roles
What you will learn: how to add staff to DineNGo, assign roles and permissions, and build a weekly schedule.
Roles that ship out of the box
Role
What they can do
...
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Reports and Dashboard
What you will learn: what the dashboard shows, where to find the day's numbers, and how to export them for accounting or payroll.
The dashboard at a glance
The first thing you see on sign-in is the ...
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Rewards and Promotions
What you will learn: how DineNGo handles guest loyalty, points, and promo codes — what is live today and what is on the roadmap.
Status note. The rewards and promotions adm...
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Troubleshooting
What you will learn: how to recover from the most common DineNGo problems without calling support. If something here does not fit your situation, contact your DineNGo support channel — every active merchant has one....
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Glossary
DineNGo-specific terms, in plain language.
Term
Meaning
86
To mark an item temporarily unavailable. In DineNGo this is the ...