Glossary
DineNGo-specific terms, in plain language.
| Term | Meaning |
|---|---|
| 86 | To mark an item temporarily unavailable. In DineNGo this is the Available? toggle on an item. |
| Bump | To clear a ticket from the KDS once the items are prepared. |
| Channel | Where an order came from — Kiosk, Cashier, Table, QR, Delivery. Shown on every order and used in reports. |
| Check | A single guest or party's order. Used interchangeably with Order on the admin. |
| Clover | The card-payments hardware and processor DineNGo integrates with. |
| Comp | To remove an item's price from the check, with a recorded reason. |
| Drawer no-sale | Opening the cash drawer without a transaction; logged and permission-gated. |
| KDS | Kitchen Display System — the screen in the kitchen that shows incoming tickets. |
| Kiosk | The self-order tablet at the front of the house. |
| Modifier | A choice attached to an item — size, sauce, toppings — that may change the price. |
| Net sales | Gross sales minus discounts, refunds, and voids. |
| Pi-helper printer | An Epson TM-L90 or compatible printer driven by a small DineNGo Pi device that lets non-Clover printers receive tickets. |
| PIN | A short numeric code each staff member uses on the cashier register, table device, or KDS. |
| Re-fire | Sending a kitchen ticket back to the KDS when it was lost or bumped early. Does not re-print a customer receipt. |
| Reprint | Reprinting a customer receipt. Does not fire to the kitchen. |
| Rewards device | A paired tablet at the counter dedicated to enrolling guests in the loyalty program. |
| Shift | A staff member's clock-in window. Tracked for labor reports and tip allocation. |
| Station | A logical kitchen area (Hot Line, Salads, Drinks). Items are routed to one or more stations. |
| Table device | A small Android tablet on the table that takes the guest's order. |
| Tender | The method of payment — cash, card, Apple Pay, QR Pay, gift card. |
| Void | Cancelling an order before it is paid. Different from a refund. |
| Z-report | The end-of-shift cash and tender summary printed from the cashier register. |