Cashier Register

What you will learn: how to run a front-counter POS shift on DineNGo — open a ticket, add items, pick a tender, close it out.

What the cashier register is

The cashier register is the staff-facing point of sale that runs in a web browser on a counter computer or on an Android tablet paired in the Cashier role. It is the right tool when a human takes the order, not the guest.

Pair (or open) the register

You have two options.

Option A — browser register

1. Sign in to the admin on the counter PC.
2. Open Cashier Register from the sidebar.
3. The cart is ready immediately. There is no pairing.

Option B — tablet register

1. Admin → Devices → + Add Device → Cashier.
2. A pairing code appears.
3. On the tablet, DineNGo → Pair, enter the code.
4. The tablet boots straight into the cart.

Take an order

1. Tap a category.
2. Tap an item; if it has modifiers, the modifier modal appears.
3. Confirm modifiers; the item lands in the cart on the right.
4. Repeat for additional items.
5. Adjust quantity with the + and − buttons, or tap an item to remove it.

To attach a note (e.g. no onions, allergy) tap the note icon next to an item.

Discounts and comps

• % Discount — applies a percentage off the whole cart. Requires the Manager Discount permission unless the percentage is below the staff threshold set in Settings → Permissions.
• Comp Item — zeroes the price of one item; reasons (remake, manager comp, promo) are recorded for reports.
• Loyalty discount — applies a guest's reward; see 09-Rewards-and-Promotions.

Tender

Tap Pay to open the tender screen:

• Cash — enter the tendered amount, the register shows change due.
• Card / Apple Pay — sends the total to the paired Clover device; the customer taps or inserts.
• Split — split the check by amount, by item, or by even shares.

Print or email receipt

After the order closes, you get:

• Print — sends to the receipts printer assigned in 02-Admin-Setup.
• Email — guest enters their email, DineNGo emails the receipt PDF.
• Both — print and email.

If the guest needs a reprint later, open Orders, find the order, and click Reprint. (This goes through the safe reprint path; it will not double-fire to the kitchen.)

Refunds and voids

• Void — only allowed before the order is closed. Removes the order entirely.
• Refund — for closed orders. Refunds back to the original tender (card refunds reverse through Clover, cash refunds open the drawer).

Shift handoff

At end of shift, open Cashier Register → Shift:

• Drawer count — enter the counted cash. The register reports over/short.
• Print Z-report — totals for the shift.
• Close shift — locks the register; the next staff member opens a fresh shift.

Next steps

• Connect a card terminal: 05-Payments/01-Clover-Integration.
• Watch the order lifecycle end-to-end: 06-Orders-and-KDS-Flow.