Connect a Social Account

Before you can post anything, PostFriendly needs permission to act on your behalf on each social network. This is a one-time setup per account.

Before you start

• Log in to the social account in the same browser. If you are connecting your business Facebook page, log in to Facebook as the owner first.
• For Instagram: make sure the account is a Business or Creator account, and that it is linked to a Facebook page. Personal Instagram accounts cannot be posted to by any tool — that's a rule from Instagram, not us.
• For TikTok: you need a TikTok for Business account.

Step-by-step

1. From your PostFriendly dashboard, click Channels in the left menu.
2. Pick the network you want to connect.
3. A new window pops up asking you to log in to that network and approve PostFriendly.
4. Review the permissions and click Allow (or the equivalent button).
5. You land back on the Channels screen. The account now shows a green dot.

That's it. The account is connected.

What permissions PostFriendly asks for

Only what it needs to do its job:

• Read your page info and profile picture (so we can show you which account you're posting from).
• Publish posts on your behalf at the times you choose.
• Read engagement on those posts (likes, comments, views) so the analytics tab works.

PostFriendly never reads your private messages, posts without your permission, or follows new accounts for you.

Connecting more than one account

You can connect many accounts of the same type. Two Facebook pages? Connect both. Three Instagram accounts? Connect all three. Every account shows up as its own channel in the composer.

When a connection expires

Social networks expire permission tokens every so often — usually 60 to 90 days, depending on the network. When that happens, the channel turns amber and the next scheduled post for that channel pauses.

To fix it, click the channel, click Reconnect, and approve again. The paused posts resume on their next scheduled run.

Disconnecting

Click the channel, then Disconnect. Scheduled posts for that channel are cancelled. Already-published posts stay where they are on the actual social network — we cannot delete them retroactively (and you probably don't want us to).